Turkish Festival Terms & Conditions
Ticket Purchase Terms & Conditions
By purchasing, accepting, or using a Programs & Activities ticket for Turkish Festival 2026, you agree to these Ticket Purchase Terms & Conditions ("Terms"). These Terms apply only to paid Programs & Activities tickets and do not apply to free Bazaar registration.
1. Organizer
The Event is organized by Ertugrul USA LLC ("Organizer").
2. Ticket License and Purchaser Eligibility
A ticket is a revocable license granting admission to the designated paid Programs & Activities and is subject to ticket verification, venue capacity, security screening, venue rules, these Terms, and applicable law. The person completing a ticket purchase must be at least eighteen (18) years of age or otherwise have the legal capacity to enter into a binding agreement. A person under eighteen (18) may attend only with the permission and supervision of a parent or legal guardian, and any ticket purchased for a minor must be purchased and accepted by the minor's parent, legal guardian, or other legally authorized adult. By purchasing a ticket for a minor, the purchaser represents that they have authority to do so and to accept these Terms on the minor's behalf to the extent permitted by law.
3. Admission, Capacity and Seating
Unless otherwise stated, all tickets are general admission. Seating is available on a first-come, first-served basis and is not guaranteed. Admission to individual rooms, performances, workshops, programs, attractions, or activities may be limited by seating, capacity, safety, age, operational, or other requirements. A ticket provides admission to the Event generally and does not guarantee access to any specific speaker, performer, activity, attraction, vendor, seating location, or amenity. The inability to obtain seating or admission to a particular activity due to capacity or operational limitations does not entitle the ticket holder to a refund.
4. Event Changes and Refund Policy
Programs, schedules, speakers, performers, vendors, activities, attractions, and venue arrangements may be added, changed, delayed, relocated, substituted, or canceled without prior notice. Refund requests must be received by the Organizer no later than seven (7) calendar days before the first scheduled day of the Event. No refunds will be issued after that deadline, including for tickets purchased on or after the refund deadline or on the day of the Event. Except as required by applicable law, all sales after the refund deadline are final. No refund or credit will be issued due to a ticket holder's inability or decision not to attend, late arrival, failure to use all or any portion of a ticket, dissatisfaction with the Event or any program, speaker, performer, vendor, attraction, activity, children's activity, or amenity, schedule changes, the unavailability of seating, or the inability to attend a particular room, workshop, performance, or activity because of capacity, safety, operational, or eligibility limitations. If the Organizer cancels the entire paid Event and does not reschedule it or provide a substantially equivalent replacement, refunds, if any, will be handled in accordance with applicable law. Optional Purchase Protection offered during checkout is provided solely by its third-party provider and is governed by that provider's terms.
5. Ticket Validity
Tickets are non-transferable and may not be resold, auctioned, or distributed without the Organizer's written consent. Lost, stolen, altered, duplicated, fraudulently obtained, or unauthorized tickets may be canceled or refused. The Organizer is not responsible for tickets purchased through unauthorized sellers.
6. Conduct
Attendees must comply with Event rules and all lawful instructions of Event staff, venue personnel, activity operators, and security. The Organizer may deny admission to or remove any person whose conduct is unsafe, disruptive, unlawful, or interferes with the Event. Removal or denied admission does not entitle the attendee to a refund.
7. Security
Entry may require security screening, including bag inspections. Weapons, illegal drugs, fireworks, explosives, and other prohibited or dangerous items are not permitted. Refusal to comply with security procedures may result in denied admission or removal without refund.
8. Children and Youth Activities
Parents and legal guardians are solely responsible for the supervision, conduct, and safety of minors attending the Event. Children participating in inflatables, bounce houses, games, sports, workshops, playgrounds, or other youth activities do so voluntarily and subject to all posted rules, eligibility requirements, and staff instructions.
By permitting a minor to participate, the parent or legal guardian acknowledges the inherent risks of such activities, represents that participation is appropriate for the minor, and assumes responsibility for the minor's participation and safety. The Organizer may deny or discontinue participation if safety requirements, eligibility requirements, or staff instructions are not followed.
To the fullest extent permitted by applicable law, the parent or legal guardian releases the Organizer, its officers, directors, employees, volunteers, contractors, sponsors, vendors, and venue partners from the parent's or legal guardian's own claims arising from the inherent risks of the minor's participation, except to the extent caused by the Organizer's gross negligence or willful misconduct, and agrees to defend and indemnify the Organizer against claims brought by or on behalf of the minor to the extent permitted by law. Nothing in these Terms waives any rights that cannot legally be waived.
In the event of a medical emergency, the parent or legal guardian authorizes the Organizer to obtain emergency medical assistance if they cannot be reached immediately and remains responsible for all medical decisions and related costs.
9. Independent Vendors
Food, beverages, merchandise, attractions, and other goods or services may be provided by independent vendors. Such vendors are independent contractors and not agents, partners, or joint venturers of the Organizer. The Organizer does not guarantee their availability, quality, pricing, or suitability and is not responsible for their acts, omissions, products, or services except as required by law.
10. Photography
The Event may be photographed, filmed, livestreamed, or otherwise recorded. By attending, you consent to the Organizer's use of your image, likeness, and voice for promotional, archival, editorial, and Event-related purposes without additional compensation, to the extent permitted by law.
11. Assumption of Risk and Limitation of Liability
Attendance at a public event involves inherent risks. By attending, each adult attendee knowingly and voluntarily assumes those risks and, to the fullest extent permitted by law, releases and holds harmless the Organizer and its officers, directors, employees, volunteers, contractors, sponsors, vendors, and venue partners from claims arising from such inherent risks, except to the extent caused by gross negligence or willful misconduct. The Organizer shall not be liable for indirect, incidental, special, or consequential damages, and its aggregate liability shall not exceed the face value of the ticket, except where prohibited by law.
12. Personal Property
Attendees are responsible for their own personal property. The Organizer is not responsible for lost, stolen, or damaged property except as required by law.
13. Force Majeure
The Organizer may delay, modify, postpone, relocate, suspend, or cancel all or part of the Event due to circumstances beyond its reasonable control, including severe weather, natural disasters, public health emergencies, governmental actions, labor disruptions, utility failures, security concerns, or other emergencies. Such changes do not automatically entitle a ticket holder to a refund except as provided in Section 4 or required by law.
14. Privacy and Communications
Personal information collected in connection with ticket purchases and Event registration will be handled in accordance with the Organizer's Privacy Policy available at https://ertugrulusallc.ticketspice.com/policy. The Organizer may send ticket confirmations, operational notices, and Event updates using the contact information provided during purchase.
15. Governing Law
These Terms are governed by the laws of the State of Illinois. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with any policies expressly incorporated by reference and the information displayed during checkout, constitute the entire agreement governing the purchase and use of Event tickets. The version accepted at the time of purchase governs that transaction.
Acceptance
By purchasing, accepting, or using a ticket, you acknowledge that you have read, understood, and agree to these Terms. If purchasing a ticket for a minor, you further confirm that you are authorized to accept these Terms on the minor's behalf to the extent permitted by law.
Bazaar Registration Terms & Conditions
By registering for or attending the free Bazaar at Turkish Festival 2026 ("Event"), you agree to these Terms & Conditions.
1. Organizer
The Event is organized by Ertugrul USA LLC ("Organizer").
2. Registration and Admission
Bazaar registration is free and provides general admission to the Bazaar only. Registration does not guarantee admission if the Event reaches capacity or is restricted for safety, security, or operational reasons. Registration is non-transferable and may be revoked at any time. The Organizer reserves the right, in its sole discretion, to refuse, revoke, or terminate admission or remove any attendee whose conduct is unsafe, disruptive, unlawful, or violates these Terms, posted Event rules, or lawful instructions from Event staff.
3. Event Changes
The Organizer may modify, postpone, relocate, suspend, or cancel any part of the Event, including schedules, activities, vendors, exhibitors, or attractions, without prior notice. Unless otherwise announced, the Event is intended to proceed rain or shine.
4. Conduct and Security
Attendees must comply with these Terms, posted Event rules, venue policies, security procedures, and all lawful instructions from Event staff. Entry may require security screening, including bag inspections. Weapons, illegal drugs, fireworks, explosives, and other prohibited or dangerous items are not permitted.
5. Children and Youth Activities
Parents and legal guardians are solely responsible for the supervision, conduct, and safety of minors attending the Event. Children participating in inflatables, bounce houses, games, sports, workshops, playgrounds, or other youth activities do so voluntarily and are subject to all posted rules, eligibility requirements, and staff instructions.
By permitting a minor to participate, the parent or legal guardian acknowledges the inherent risks of such activities, represents that participation is appropriate for the minor, and assumes responsibility for the minor's participation and safety. The Organizer may deny or discontinue participation if safety requirements, eligibility requirements, or staff instructions are not followed.
To the fullest extent permitted by applicable law, the parent or legal guardian releases the Organizer, its officers, directors, employees, volunteers, contractors, sponsors, vendors, and venue partners from the parent's or legal guardian's own claims arising from the inherent risks of the minor's participation, except to the extent caused by the Organizer's gross negligence or willful misconduct. Nothing in these Terms waives any rights that cannot legally be waived.
In the event of a medical emergency, the parent or legal guardian authorizes the Organizer to obtain emergency medical assistance if they cannot be reached immediately and remains responsible for all medical decisions and related costs.
6. Independent Vendors
Food, beverages, merchandise, and other goods or services may be provided by independent vendors. Such vendors are independent contractors and not agents, employees, or representatives of the Organizer. The Organizer is not responsible for their products, services, pricing, or acts or omissions except as required by applicable law.
7. Photography and Recording
The Event may be photographed, filmed, livestreamed, or otherwise recorded. By attending, you consent to the Organizer's use of your image, likeness, and voice for promotional, archival, editorial, and Event-related purposes without compensation, to the extent permitted by applicable law. Commercial photography, filming, recording, livestreaming, or drone operations require the Organizer's prior written consent.
8. Assumption of Risk and Limitation of Liability
Attendance involves inherent risks. Each attendee is responsible for determining whether attendance and participation are appropriate for themselves and any minors in their care. By attending, each adult attendee voluntarily assumes those risks and, to the fullest extent permitted by applicable law, releases and holds harmless the Organizer, its officers, directors, employees, volunteers, contractors, sponsors, vendors, and venue partners from claims arising from the inherent risks of attending the Event, except to the extent caused by the Organizer's gross negligence or willful misconduct.
9. Personal Property
Attendees are responsible for their personal property, including vehicles and their contents. The Organizer is not responsible for lost, stolen, or damaged property except as required by applicable law.
10. Force Majeure
The Organizer may delay, modify, postpone, relocate, suspend, or cancel all or part of the Event due to circumstances beyond its reasonable control, including severe weather, natural disasters, public health emergencies, governmental actions, labor disputes, utility failures, security concerns, or other emergencies.
11. Privacy
Information you voluntarily provide through the Bazaar registration form will be used by the Organizer to administer the Event and communicate with you regarding your registration and Event-related updates. This registration form is hosted by Microsoft Forms, and information submitted through the form is also subject to Microsoft's applicable privacy practices.
12. Governing Law
These Terms are governed by the laws of the State of Illinois. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Entire Agreement
These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement governing Bazaar registration and attendance at the Event.
Acceptance
By registering for or attending the Event, you acknowledge that you have read, understood, and agree to these Terms. Your electronic acceptance has the same legal effect as a handwritten signature. If registering on behalf of a minor, you represent that you are the minor's parent, legal guardian, or otherwise authorized to accept these Terms on the minor's behalf to the extent permitted by applicable law.
Raffle Terms & Conditions
Eligibility
The prize draw is open to legal residents of the United States who are at least 21 years old at the time of entry.
Employees of Turkish Festival Management and other companies associated with the promotion of the Contest, and their respective parents, subsidiaries, affiliates, and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Contest is subject to federal, state, and local laws and regulations.
Agreement to Official Rules
Participation in the Contest or Raffle constitutes the entrant's full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon being compliant with these Official Rules and fulfilling all other requirements set forth herein.
How to enter:
Online: This method of entry will be available by visiting our website (ww.turkishfestival.com) and following the directions provided to fill out the entry information and submit it.
Limit one (1) entry per person, per email address, and per household for the duration of the Contest Period, regardless of the method of entry. Entries received from any person, e-mail address, or household in excess of the stated limitation will be void. All entries become the property of the Sponsor and will not be acknowledged or returned.
Entry Period
The Prize draw begins with the first 2,000 to register for the 2024 Turkish Festival and ends on Sunday, May 26, 2024.
To enter, individuals must register to attend the Turkish Festival in Chicago during the specified dates.
Selection of Winners
Twenty (20) winners will be randomly selected from the first 2000 registrants to attend the festival.
Winners will be chosen on Sunday, May 26, 2024 in the entertainment program.
On May 26, 2024, the Sponsor will select potential winners in a random drawing from among all eligible entries received. The odds of being selected depend on the number of entries received. The Sponsor will attempt to notify the potential winner via telephone or email on or about June 1, 2024. If the potential winner cannot be contacted within five days after the date of the first attempt to contact him/her, the Sponsor may select an alternate potential winner in his/her place at random from the remaining non-winning, eligible entries.
Winners will be notified via email or phone within 5 days of the selection.
Prize
Each winner will receive one (1) round-trip flight ticket from the United States to Istanbul.
The prize is non-transferable and cannot be exchanged for cash or any other alternatives.
Winners are responsible for any additional expenses not explicitly included in the prize.
Verification of Winners
The potential winners will be notified by email, mail, or phone. Each potential Grand and First Prize winner will be required to complete, electronically sign, and submit a Declaration of Compliance within five (5) days of the date notice or attempted notice is sent, in order to claim his/her prize. If a potential winner cannot be contacted or fails to submit the Declaration of Compliance within the required time period (if applicable), or the prize is returned as undeliverable, the potential winner forfeits the prize.
Publicity Release
By accepting the prize, winners grant Turkish Festival Management the right to use their name, likeness, and photograph for promotional purposes without further compensation or notification.
Limitation of Liability
Turkish Festival Management is not responsible for any lost, late, incomplete, or misdirected entries, or for any technical or human error that may occur in the administration of the raffle.
Turkish Festival Management reserves the right to modify, suspend, or terminate the raffle in the event of any unforeseen circumstances or technical issues.
General Conditions
In the event that the operation, security, or administration of the Contest is impaired in any way for any reason, including, but not limited to fraud, virus, bug, worm, unauthorized human intervention or other technical problem, or in the event the Contest is unable to run as planned for any other reason, as determined by Sponsor in its sole discretion, the Sponsor may, in its sole discretion, either (a) suspend the Contest to address the impairment and then resume the Contest in a manner that best conforms to the spirit of these Official Rules or (b) terminate the Contest and, in the event of termination, award the prize at random from among the eligible, non-suspect entries received up to the time of the impairment.
The Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Contest or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner.
Any attempt by any person to damage the website or undermine the legitimate operation of the Contest may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages (including attorney's fees) and any other remedies from any such person to the fullest extent permitted by law. Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision.
Governing Law
The raffle and these terms and conditions are governed by the laws of the State of Illinois.
Agreement to Terms
Participation in the raffle constitutes full and unconditional agreement to these terms and conditions.
Contact Information
For any questions or concerns regarding the raffle, please contact [email protected]
By participating in the raffle, registrants acknowledge that they have read, understood, and agreed to abide by these terms and conditions.
